AM Hobbies Online - AM Hobbies Whistle (fraud)- hobby train dealer amhobbiesonline.com
My husband and I have a consumer alert about an online dealer AM Hobbies Whistle (amhobbiesonline.com) of Lionel, MTH, 3rd Rail, etc. Bob Thatcher is the owner of this business in PA. He charges a customer's credit card erroneously and sends product. When the product is returned to him (because it was never ordered in the 1st place) he NEVER refunds the charge. We have contacted him several times to get the situation resolved. He promises to issue a credit and that fails to do so. We have tried to get this resolved for the past 18 months. Then again he charges our credit card after promising to issue a credit and our credit card company contacts him to reverse the charge. We thought he was attempting to refund us the money...he never issued the credit once again.
The local police department made the suggestion of us posting this situation after they took our complaint and issued a case number.
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